Question 1

What is Microsoft 365 administration and why does my business need it?

Accepted Answer

Microsoft 365 is a cloud-based ecosystem including Teams, Exchange, SharePoint, and more. Professional administration ensures your licences are correctly configured, your data is protected, and compliance policies are actively enforced — especially critical for hybrid and remote working models.

Question 2

What is Microsoft Intune and what is it used for?

Accepted Answer

Microsoft Intune is a cloud-based Mobile Device Management (MDM) and Mobile Application Management (MAM) platform. It gives you centralised control over employee laptops, phones, and tablets — enforcing encryption, password policies, and conditional access regardless of where users are located.

Question 3

What is Windows Autopilot and how does it simplify device deployment?

Accepted Answer

Windows Autopilot allows new employee devices to be deployed without any hands-on IT involvement. The device is shipped directly to the employee, who signs in with their corporate credentials, and the system automatically configures itself according to company policies — saving hours of technician time.

Question 4

What is 'configuration drift' in M365 and why is it dangerous?

Accepted Answer

Configuration drift occurs when M365 environment settings deviate from the desired secure baseline — often through unintentional changes or human error. This can lead to security vulnerabilities, compliance breaches, and costly incidents. Our Certvik platform automatically monitors and alerts on any drift.

Question 5

Can I manage BYOD (personal employee devices) through Intune?

Accepted Answer

Yes, Intune fully supports BYOD scenarios. We can configure app-only management (MAM without enrolment), so corporate data stays protected without compromising the employee's privacy on their personal device.

Question 6

How long does a typical M365, Intune, and Autopilot deployment take?

Accepted Answer

A basic deployment for a small business (up to 25 devices) typically takes 1–2 weeks. Larger environments are scoped individually after a free audit. Migrations from existing MDM systems may take longer depending on complexity.

Question 7

Do you offer an M365 security audit?

Accepted Answer

Yes. The first step in every engagement is a comprehensive audit of your M365 environment — covering user configurations, conditional access policies, Exchange and SharePoint settings, and the level of Intune implementation. We then deliver a report with prioritised recommendations.

Question 8

What is Certvik and how does it help my business?

Accepted Answer

Certvik is our proprietary SaaS platform that connects directly to your Microsoft 365 environment via secure API. It monitors configurations, compliance policies, and security settings in real time, instantly alerting you to any deviation. Your IT environment stays in the desired, secure state at all times — no manual checking required.

Question 9

How does Certvik connect to my M365 environment?

Accepted Answer

Certvik uses official Microsoft Graph APIs with the minimum required permissions (principle of least privilege). The connection is authorised by your M365 Global Administrator and requires no software installation on servers. All data is transmitted over encrypted connections.

Question 10

Can my team or customers access Certvik themselves?

Accepted Answer

Yes — a key feature of Certvik is that your designated IT administrator or customer can log in to the dashboard themselves and monitor the state of the environment independently. You are not reliant on us for visibility into your own security posture.

Question 11

What specifically does Certvik monitor in M365?

Accepted Answer

Certvik monitors: conditional access policies, Intune device compliance configurations, user security settings, DLP (Data Loss Prevention) policies, Exchange and SharePoint configurations, licence status, and many other security-critical parameters.

Question 12

Is Certvik available as a standalone subscription?

Accepted Answer

Yes, Certvik is available as a standalone SaaS platform at certvik.com. You can purchase access directly or include it as part of Dataspec's managed M365 administration package.

Question 13

What is Google Business Profile optimisation and why does it matter?

Accepted Answer

Google Business Profile is your company's free listing in Google Search and Google Maps. Proper optimisation significantly increases visibility in local search results (the Local Pack), generating more calls, visits, and enquiries from customers in your area.

Question 14

What does website SEO involve?

Accepted Answer

SEO (Search Engine Optimisation) is a set of technical and content actions that improve your website's ranking in Google's organic results. It includes keyword optimisation, technical site structure, link building, Core Web Vitals performance, and high-quality content creation.

Question 15

How quickly will I see SEO results?

Accepted Answer

SEO is a long-term investment. Initial improvements in rankings are typically visible after 3–6 months of consistent work. Local SEO and Google Business Profile optimisation can deliver results faster — often within a few weeks of implementing changes.

Question 16

What is local SEO and who needs it?

Accepted Answer

Local SEO is the optimisation of visibility in location-specific searches, such as 'IT services Europe' or 'M365 administrator'. It is essential for any business serving customers in a specific geographic area, whether you have a physical office or operate remotely.

Question 17

Do you handle technical SEO for e-commerce websites?

Accepted Answer

Yes, our SEO services cover both corporate websites and online stores. We optimise URL structures, meta tags, structured data (Schema.org), page speed (Core Web Vitals), internal linking, and create optimised content for product and category pages.

Question 18

What is the difference between on-page and off-page SEO?

Accepted Answer

On-page SEO covers everything on your website itself — content quality, keyword placement, meta tags, heading structure, internal links, and page speed. Off-page SEO refers to external signals such as backlinks from other authoritative websites. Both are essential for strong rankings.

Question 19

What hosting services does Dataspec provide?

Accepted Answer

We provide managed hosting for websites on reliable cloud infrastructure. Included in our hosting: SSL certificate, automatic backups, uptime monitoring, security updates, and technical support. Hosting is optimised for fast loading speeds and strong Core Web Vitals scores.

Question 20

Do you provide access to a CRM system?

Accepted Answer

Yes, within our marketing service packages we offer access to an advanced CRM system that manages contacts, tracks leads from your website, automates email and SMS follow-ups, and creates sales pipelines. The system is accessible via browser and mobile app.

Question 21

How long does it take to build a website?

Accepted Answer

Timelines depend on project complexity. A straightforward corporate website (up to 5 pages) typically takes 1–2 weeks. More complex projects with integrations, lead forms, and SEO optimisation may take 3–6 weeks. Every project begins with a brief and wireframe approval.

Question 22

Are the websites you build SEO-optimised from the start?

Accepted Answer

Absolutely. Every website built by Dataspec is designed with SEO as a foundation: semantic HTML structure, optimised meta tags for every page, Schema.org structured data, XML sitemaps, robots.txt, Core Web Vitals optimisation, and full responsiveness across all devices.

Question 23

Can I edit website content myself after launch?

Accepted Answer

Yes, we deliver websites with an intuitive CMS panel that allows you to independently edit text, images, and other content without technical knowledge. Alternatively, we can take over full content management as a subscription service.

Question 24

What types of businesses does Dataspec work with?

Accepted Answer

We serve businesses of all sizes — from sole traders and SMEs (10–500 employees) to larger organisations. We specialise in companies that need both professional IT management and effective digital marketing. We work remotely and serve clients across Europe, with a particular focus on Poland, Denmark, and Norway.

Question 25

Do you offer post-implementation support?

Accepted Answer

Yes, we offer various post-sales support models — from hourly packages to fixed service level agreements (SLAs). With an ongoing agreement you receive: system monitoring, rapid incident response, regular M365 security reports, and continuous SEO optimisation.

Question 26

What languages do you work in?

Accepted Answer

We serve clients in Polish, Danish, Norwegian, and English. Patrick Reidin, the founder of Dataspec, is multilingual, which allows us to serve clients across Northern Europe without any communication barriers.

Question 27

What happens during the first consultation?

Accepted Answer

The first consultation is free and typically lasts 30–60 minutes. We discuss your current IT or marketing challenges, business goals, and expectations. We then prepare an individual proposal with transparent pricing — no hidden costs.

Question 28

How can I contact Dataspec?

Accepted Answer

You can reach us by phone at +47 45 39 49 25, by email at info@dataspec.pl, or via the contact form on our website. We respond to all enquiries within one business day.

Frequently Asked Questions

Microsoft 365 & Intune

Certvik – M365 Monitoring

SEO & Google Business

Hosting & Web Development

General Questions